- Home
- Customer Support
ActivTrades Support Services
We're Here for You at Every Step
At ActivTrades, your satisfaction is our top priority. Our committed support team is here to help you with any inquiries or challenges you face, guaranteeing a seamless and pleasant trading journey.
Contact Us for SupportGet in Touch with Us
Phone Support
Prompt support for urgent or complex issues. Available Monday through Friday, 9 AM – 6 PM (EST).
Call NowCommunity Forum
Connect with fellow users, exchange advice, and find solutions to frequent queries.
Engage with ColleaguesReach Out Anytime
Live Chat
24/7
Always accessible for prompt support
Email Support
Quick reply within a day
Responses received within one business day.
Phone Support
Monday through Friday
9 AM – 6 PM (ET)
Help Center
Always available
Access assistance anytime required
Assistance is Simple
1. Log In
Access your ActivTrades account by visiting the ActivTrades website and providing your information.
2. Visit Support Hub
Visit the "Support" or "Help Center" section typically found at the bottom or in the primary navigation.
3. Choose Interaction Method
Choose from live chat, email, phone support, or utilize self-help tools according to your needs.
4. Provide Details
For prompt support, provide your account information along with your query type.
Discover Solutions Independently
Help Center
Discover our comprehensive knowledge center for detailed guides and educational materials.
Access ResourceFAQs
Get immediate insights into frequently asked questions regarding ActivTrades's offerings.
Access ResourceEnhance Your Assistance Journey
Be Clear: Clearly outline your issue, including any relevant details or alerts.
Share Information: Attach relevant account details and images if needed to assist the support team in resolving your issue.
Select the Best Method: Opt for live chat for immediate assistance and email for comprehensive questions.
Check the Help Center First: Find quick answers prior to reaching out to support.
Prepare Essential Documentation: Make sure your account details, transaction references, and relevant visuals are organized prior to contacting support.
Contact Assistance: If you don't receive a swift response, try contacting assistance again via the same or an alternative method.