ActivTrades Support Services

We're Here for You at Every Step

At ActivTrades, your satisfaction is our top priority. Our committed support team is here to help you with any inquiries or challenges you face, guaranteeing a seamless and pleasant trading journey.

Contact Us for Support

Get in Touch with Us

Live Chat

24/7 assistance readily available through the ActivTrades site.

Begin Chat Today

Email Support

Prompt support for common inquiries. Responses delivered within one day.

Send Email

Phone Support

Prompt support for urgent or complex issues. Available Monday through Friday, 9 AM – 6 PM (EST).

Call Now

Social Media

Connect with us on Instagram, TikTok, and YouTube for updates and support.

Follow Us

Help Center

Diverse array of tools, knowledge, and guides.

Explore Support Hub

Community Forum

Connect with fellow users, exchange advice, and find solutions to frequent queries.

Engage with Colleagues

Reach Out Anytime

Live Chat

24/7

Always accessible for prompt support

Email Support

Quick reply within a day

Responses received within one business day.

Phone Support

Monday through Friday

9 AM – 6 PM (ET)

Help Center

Always available

Access assistance anytime required

Assistance is Simple

1. Log In

Access your ActivTrades account by visiting the ActivTrades website and providing your information.

2. Visit Support Hub

Visit the "Support" or "Help Center" section typically found at the bottom or in the primary navigation.

3. Choose Interaction Method

Choose from live chat, email, phone support, or utilize self-help tools according to your needs.

4. Provide Details

For prompt support, provide your account information along with your query type.

Discover Solutions Independently

Help Center

Discover our comprehensive knowledge center for detailed guides and educational materials.

Access Resource

FAQs

Get immediate insights into frequently asked questions regarding ActivTrades's offerings.

Access Resource

Video Tutorials

Discover informative videos to learn about ActivTrades's services.

Access Resource

Community Forums

Connect with other traders to share knowledge in our community.

Access Resource

Enhance Your Assistance Journey

Be Clear: Clearly outline your issue, including any relevant details or alerts.

Share Information: Attach relevant account details and images if needed to assist the support team in resolving your issue.

Select the Best Method: Opt for live chat for immediate assistance and email for comprehensive questions.

Check the Help Center First: Find quick answers prior to reaching out to support.

Prepare Essential Documentation: Make sure your account details, transaction references, and relevant visuals are organized prior to contacting support.

Contact Assistance: If you don't receive a swift response, try contacting assistance again via the same or an alternative method.

Popularly Covered Subjects

Account Issues

Issues with accessing account, identity confirmation, password recovery, and profile modifications.

Trading Problems

Issues regarding execution of trades, order varieties, leverage setups, and trading errors.

Deposit and Withdrawal Options

Questions about funding methods, withdrawal processes, fees, and transaction status.

Technical Glitches

Technical difficulties, software errors, and several operational hurdles encountered while using ActivTrades.

Security Concerns

Worries about account security, unexpected actions, and protecting personal information.

Social Trading and Investment Strategies

Help with utilizing social trading tools, overseeing copy trading, and analyzing investment outcomes.